A study of passengers' satisfaction on airport service quality
The fast growth number of air transportation and air passengers require better service from airports.Previously, academic literatures are seldom concentrated on airport service quality because of lack of competition among airports. There is unexplored field on the airport service. Airport service is...
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| Main Authors: | , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2012
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/8398/1/p1365.pdf http://repo.uum.edu.my/8398/ http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423 |
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