Quality of service and passenger perception of the taxi service in Changlun

The purpose of the research is to measure the service quality of the taxi service in Changlun. In order to have a good grasp of grasp of passenger’s perception of taxi service quality of Changlun in Kedah, a proper method used to reflect passenger’s opinion accurately.A questionnaire survey conducte...

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Bibliographic Details
Main Authors: Lee, Kuo Hsing, Razalli, Mohd Rizal
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://repo.uum.edu.my/8472/1/p1697.pdf
http://repo.uum.edu.my/8472/
http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000792423
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