Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia

• Main Authors: Teong, Lim Kong, Yusoff, Rushami Zien, Tang, Swee Mei, Ahmad, Zainal Ariffin
• Format: Conference or Workshop Item
• Language: English
• Published: 2004
• Subjects: HC Economic History and Conditions; L Education (General)
• Online Access: http://repo.uum.edu.my/6377/1/Li.pdf; http://repo.uum.edu.my/6377/; http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000783188

This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with...