Perhubungan antara prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian empirikal dalam sektor pendidikan tinggi awam di Malaysia

This study investigates the relationship between principles of total quality management (TQM) and educational organisation outcome with respect to student satisfaction and student academic achievement. The survey approach was used in this study and the time horizon was cross-sectional. The survey w...

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Bibliographic Details
Main Authors: Lim, Kong Teong, Yusoff, Rushami Zien, Ahmad, Zainal Ariffin, Tang, Swee Mei
Format: Article
Language:English
Published: Universiti Utara Malaysia 2006
Subjects:
Online Access:http://repo.uum.edu.my/29/1/Rushami_Zien_bin_Yusoff.pdf
http://repo.uum.edu.my/29/
http://ijms.uum.edu.my
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