Examining the role of information technology capability on bank operational process performance

• Main Authors: Ringim, Kabiru Jinjiri, Razalli, Mohd Rizal, Hasnan, Norlena
• 格式: Conference or Workshop Item
• 語言: English
• 出版: 2010
• 主題: HD28 Management. Industrial Management; T Technology (General)
• 在線閱讀: http://repo.uum.edu.my/4207/1/KaB.pdf; http://repo.uum.edu.my/4207/; http://cob.uum.edu.my/ictom

Considering the importance of the IT capability in organization’s business process reengineering, the study aims at taking a comprehensive look of the influence of IT capability in firm’s reengineered operational processes. Technology can be regarded as a strategic weapon for a firm’s competitivene...