Multi-source assessment - a Total Quality Management driven performance appraisal system: the issue of fairness

• Main Authors: Abdullah, Zaini, Yusoff, Rushami Zien
• Format: Article
• Language: English
• Published: Universiti Utara Malaysia 2004
• Subjects: HD28 Management. Industrial Management
• Online Access: http://repo.uum.edu.my/311/1/Zaini_Abdullah..pdf; http://repo.uum.edu.my/311/; http://mmj.uum.edu.my/

Performance Management and Total Quality Management are important factors of organizational life. It helps organizations to identify and manage the performance of highs achievers, as well as identify low and non -performers for intervention and development. Total Quality Management takes a svstem or...