The influence of service quality and food quality towards customer fulfillment and revisit intention

• 主要な著者: Ahmad Shariff, Siti Nor Fadillah, Omar, Massyittah, Sulong, Siti Nurhanifah, Mohd Abd Majid, Hayati Adilin, Mohamad Ibrahim, Hairunnisa, Jaafar, Zuratulraha, Ideris, Muhamad Shah Kamal
• フォーマット: 論文
• 言語: English
• 出版事項: Canadian Academy of Oriental and Occidental Culture 2015
• 主題: TX Home economics
• オンライン･アクセス: http://repo.uum.edu.my/22114/1/CSS%2011%208%202015%20110%20116.pdf; http://repo.uum.edu.my/22114/; http://www.cscanada.net/index.php/css/article/view/7369

The intensely competitive environment existing in the restaurant sector makes it vital for firms to achieve customer satisfaction in order to survive in the long term.Obtaining customer satisfaction means that they become an effective and efficient communication resource, at no cost to the firm. Pro...