Benchmarking process and its relationship with organizational performance
Benchmarking is recognized as an essential tool for continuous improvement of quality.Nowadays, many public sector organizations have been encouraged to implement benchmarking as one way of satisfying the government’s requirement that public organizations provide best value services.This paper begin...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Institut Teknologi Bandung
2008
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| Subjects: | |
| Online Access: | http://repo.uum.edu.my/20742/1/AJTM%201%201%202008%2024%2035.pdf http://repo.uum.edu.my/20742/ http://journal.sbm.itb.ac.id/index.php/ajtm/article/view/190 |
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