The relationship between procedural justice and grievance handling styles
This research discusses the styles in handling grievances among heads of department at a Malaysian Telecommunication Company headquarters and branches located in Peninsular Malaysia and procedural justice factor that influenced them in selecting appropriate styles.It was conducted to achieve two mai...
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Main Authors: | Daud, Zulkiflee, Mohd Isa, Mohd Faizal, Wan Mohd Noor, Wan Shakizah |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2012
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Subjects: | |
Online Access: | http://repo.uum.edu.my/12119/1/38.pdf http://repo.uum.edu.my/12119/ http://www.globalresearch.com.my/conference.html |
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