The relationship between procedural justice and grievance handling styles

This research discusses the styles in handling grievances among heads of department at a Malaysian Telecommunication Company headquarters and branches located in Peninsular Malaysia and procedural justice factor that influenced them in selecting appropriate styles.It was conducted to achieve two mai...

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Bibliographic Details
Main Authors: Daud, Zulkiflee, Mohd Isa, Mohd Faizal, Wan Mohd Noor, Wan Shakizah
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:http://repo.uum.edu.my/12119/1/38.pdf
http://repo.uum.edu.my/12119/
http://www.globalresearch.com.my/conference.html
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