Quality assurance practice impact on customers’ satisfaction: A case study in IIUM
Quality assurance practice impact on customers’ satisfaction as a case study in International Islamic University Malaysia (IIUM) was studied.The aim was to ensure that IIUM’s is able to achieve and maintain quality assurance standards.It was accomplished by monitoring and evaluating various aspects...
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Main Authors: | , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2010
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Subjects: | |
Online Access: | http://repo.uum.edu.my/11177/1/PG362_367.pdf http://repo.uum.edu.my/11177/ http://www.kmice.uum.edu.my |
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