Predictors of consumers brand loyalty towards petroleum brand in the northern region of peninsular Malaysia

The purpose of the paper is to investigate the relationships between brand awareness, brand image, perceived quality, promotion and brand loyalty. Consumers in the Northern Region of Peninsular Malaysia’s retail petroleum market were chosen as respondents for this study. A total of 400 questionnaire...

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主要作者: Koh, Shu How
格式: Thesis
語言:English
English
English
出版: 2020
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在線閱讀:https://etd.uum.edu.my/9253/1/s820167_01.pdf
https://etd.uum.edu.my/9253/2/s820167_02.pdf
https://etd.uum.edu.my/9253/3/s820167_references.docx
https://etd.uum.edu.my/9253/
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