Awareness and Perceptions of Managers in a Manufacturing Organization Regarding Total Quality Management (TQM)
A survey concerning managers’ awareness and perception of TQM was carried out in a manufacturing organization to examine: the awareness of managers regarding TQM; the perception of managers regarding the Critical Success Factors; and the difficulties perceived by managers in getting commitment to T...
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| Format: | Thesis |
| Language: | English English |
| Published: |
1993
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| Subjects: | |
| Online Access: | https://etd.uum.edu.my/581/1/Amarjit_Kaur_Maktiar_Singh.pdf https://etd.uum.edu.my/581/2/Amarjit_Kaur_MaktiarSingh_93.pdf https://etd.uum.edu.my/581/ |
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