Total Quality Management Practices In Inland Revenue Board And It's Relationship On Employees' Organizational Commitment
The purpose of this study is to identify the degree of TQM practices being implemented in IRB and to identify the relationship between these practices and IRB employees' organizational commitment. This study also aims to find out the impact of four moderators namely, job category, length of ser...
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| Format: | Thesis |
| Language: | English English |
| Published: |
2001
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| Online Access: | http://etd.uum.edu.my/282/1/Gunasegaran_al_Muthusamy%2C_2001.pdf http://etd.uum.edu.my/282/2/1.Gunasegaran_al_Muthusamy%2C_2001.pdf http://etd.uum.edu.my/282/ |
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