The mediating roles of personality and job satisfaction on internal marketing and customer orientation in the Nigerian Banking Industry

More than 45,000 jobs have been lost in the consolidation reforms of Nigerian banking industry since 2005. The bank reformations often led to higher workloads on the remaining staff which affected the quality of service. This is due to extra workloads on employees who remain working in the banking s...

Full description

Saved in:
Bibliographic Details
Main Author: Yusuf, Gafar Olanrewaju
Format: Thesis
Language:English
Published: 2017
Subjects:
Online Access:http://eprints.utm.my/id/eprint/79299/1/GafarOlanrewajuYusufPFM2017.pdf
http://eprints.utm.my/id/eprint/79299/
Tags: Add Tag
No Tags, Be the first to tag this record!
Be the first to leave a comment!
You must be logged in first