Full relationship between e-service quality, e-customer satisfaction and e-loyalty in internet banking
Information Technology has been develops a lot recently. Banking is a demand-driven industry due to different preferences such as providing customers efficient banking services internet should be taken into account as an important issue for banks to delivery financial services. In order to guarantee...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | Thesis |
| 語言: | English |
| 出版: |
2013
|
| 主題: | |
| 在線閱讀: | http://eprints.utm.my/id/eprint/41636/12/ZohrehBangTavakoliMFPPSM2013.pdf http://eprints.utm.my/id/eprint/41636/ |
| 標簽: |
添加標簽
沒有標簽, 成為第一個標記此記錄!
|