Patients' perceptions on clinics service quality
In Malaysia, the demand for better quality in health service continues to rise in view of the growing population, changes in structure of population due to the increase in the number of the elderly, increase of consumer awareness with the shift of population distribution f...
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| Main Authors: | , |
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| Format: | Book Section |
| Language: | English |
| Published: |
Penerbit UTM Press
2009
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| Subjects: | |
| Online Access: | http://eprints.utm.my/id/eprint/14758/1/RohaizatBaharun2009_Patients%27PerceptionsonClinicsServiceQuality.pdf http://eprints.utm.my/id/eprint/14758/ |
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