Social factor as an indicator for service excellence in facilities management services
Local council are faced with challenges of how to satisfy the local populace with efficient services. General environmental cleanliness and waste collection is part of the responsibilities of the local council. Daerah Pontian is a local council whose function cut across this domain. Due to incessant...
Saved in:
Main Authors: | Kasim, Rozilah, Umar, Muhammad Akilu, Martin, David |
---|---|
Format: | Article |
Language: | English |
Published: |
JARDCS
2018
|
Subjects: | |
Online Access: | http://eprints.uthm.edu.my/5029/1/AJ%202018%20%28477%29.pdf http://eprints.uthm.edu.my/5029/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Social care facility management in Malaysia: A case of Hospital Permai Tampoi, Johor Bahru
by: Wan Samsuddin, Wan Roslina, et al.
Published: (2018) -
FM Help Desk: user complaint system as an FM approach for facilities management services in Universiti Tun Hussein Onn Malaysia (UTHM)
by: Shafie, Fazira
Published: (2013) -
Lean tools and techniques: a comparison between Malaysian manufacturing and services organisations
by: Yahya, Mohd Shahir, et al.
Published: (2018) -
The impact of lean six sigma practices based on industrial revolution 4.0 towards balanced scorecard indicators in Malaysia manufacturing sector
by: Zamri, Shafeeka Fadlikh
Published: (2021) -
Developing people capabilities for the promotion of sustainability in facility management practices
by: Sarpin, Norliana
Published: (2015)