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The Moderating Role Of Safety Perception On Perceived Justice And Service Recovery Satisfaction Relation

Several studies have reported significant link between perceived justice dimensions, and satisfaction service recovery with different impact of the dimensions (procedural, interactional, distributional) on satisfaction service recovery, and some prove similar relationship between the dimensions u...

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書目詳細資料
Main Authors:	Muhammad, Halirua, Ibrahim Naala, Mohammad Nura
其他作者:	A. Kadir, Nadhrah
格式:	Book Section
語言:	English
出版:	School of Social Sciences, USM 2017
主題:	H1-99 Social sciences (General)
在線閱讀:	http://eprints.usm.my/39179/1/ART_5.pdf http://eprints.usm.my/39179/
標簽:	添加標簽沒有標簽, 成為第一個標記此記錄!

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