Using Structural Equation Model (SEM) as technique to examine multiple interrelated dependence relationships Total Quality Management (TQM) of Malaysia Herbal Industry

• Main Authors: Mazita, Mokhtar, Wan Khairul Anuar, Wan Abd Manan, Ida Rizyani, Tahir, Azizan, Azit, Rozita, Mokhtar, Muhammad Aiman, Zulkifli, Muhammad Bukhory, Shaidatul Khamdi
• Format: Conference or Workshop Item
• Language: English
• Published: 2019
• Subjects: HD Industries. Land use. Labor
• Online Access: http://umpir.ump.edu.my/id/eprint/27308/1/Using%20Structural%20Equation%20Model%20%28SEM%29.pdf; http://umpir.ump.edu.my/id/eprint/27308/; http://www.worldresearchlibrary.org/up_proc/pdf/3063-15680921738-11.pdf

This research applies a Theory of Quality Management (TQM) Underlying the Deming Management Method, by Anderson et al. (1994). As an effort to develop a flexible data collection tool, a questionnaire was developed for the respondents from herbal industry in Malaysia. The quantitative approach was us...