Measuring the product quality of Malaysian herbal industry:a pilot study
This pilot study applies a Theory of Quality Management (TQM) Underlying the Deming Management Method, by Anderson et al. (1994) in the field of herbal industries in Malaysia. As an effort to develop a flexible data collection tool, a questionnaire was developed to measure the outcomes of herbal pro...
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| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://umpir.ump.edu.my/id/eprint/21047/1/Measuring%20the%20product%20quality%20of%20malaysian%20herbal%20industry-a%20pilot%20study.pdf http://umpir.ump.edu.my/id/eprint/21047/ |
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