Factors affecting passengers satisfaction towards the service quality of public bus transportation case study Kota Bharu Bus Terminal
This paper investigate the level of passengers satisfaction towards the public bus transportation in terminal bus Kota Bharu, Kelantan. This study will focus on the passengers satisfaction in terms of accessibility, safety and security and comfortability. Service quality has been viewed as a determi...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Undergraduate Final Project Report |
| Published: |
2015
|
| Online Access: | http://discol.umk.edu.my/id/eprint/6582/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|