The study towards quality service and passengers’ satisfaction level using bus terminal in Kota Bharu, Kelantan
The objective of this study is to examine the quality service and passengers’ satisfaction level using the Bus Terminal in Kota Bharu, Kelantan. Quality service is crucial in a company's operational activities because it has a great impact on customer satisfaction and loyalty. Service quality w...
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| Main Authors: | , , , |
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| Format: | Undergraduate Final Project Report |
| Language: | English |
| Published: |
2024
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| Online Access: | http://discol.umk.edu.my/id/eprint/14046/1/SAK8.pdf http://discol.umk.edu.my/id/eprint/14046/ |
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