The effect of restaurant service quality on customer satisfaction, mediating effect of restaurant image
The fact that the restaurant industry involves a lot of interaction between employees and customers opens up a lot of doors for service failures. Factors such as unprofessional staff attitudes and inability to provide the selected food may cause service problems even in the best restaurant. Taking n...
Saved in:
| Main Author: | |
|---|---|
| Format: | UMK Etheses |
| Language: | English |
| Published: |
2023
|
| Online Access: | http://discol.umk.edu.my/id/eprint/14551/1/Fatin%20Nabila%20binti%20Mohd%20Nazri.pdf http://discol.umk.edu.my/id/eprint/14551/ |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|