Customer satisfaction and willingness to use self-service kiosk in Genting highlands hotel
The hospitality sector adopted self-service kiosk (SSK) technology as other industries did, and has now incorporated self-service kiosks into its service processes. Due to the fact that the system is relatively new to the hotel industry, the motivations behind customer satisfaction with self-service...
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| Main Authors: | , , |
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| Format: | Undergraduate Final Project Report |
| Language: | English |
| Published: |
2023
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| Online Access: | http://discol.umk.edu.my/id/eprint/13984/1/H11.pdf http://discol.umk.edu.my/id/eprint/13984/ |
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