Customer satisfaction on service quality of bus transportation in Kuching, Sarawak / Nurul Hidayah Abdul Razak and Siti Masdewi Liakbar
This research is intended to find out the customers’ satisfaction on service quality provided by bus transport companies in Kuching, Sarawak. All the 100 participants were selected among the public who uses the bus services in the local and regional areas in Kuching, Sarawak by using the Simple Rand...
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Main Authors: | , |
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Format: | Student Project |
Language: | English |
Published: |
2009
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Online Access: | https://ir.uitm.edu.my/id/eprint/80187/1/80187.pdf https://ir.uitm.edu.my/id/eprint/80187/ |
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