The relationship between organizational commitment and job satisfaction among support staff at Immigration Department of Malaysia/ Sharina Hepeni

• Main Author: Hepeni, Sharina
• Format: Student Project
• Language: English
• Published: 2017
• Subjects: Indexes (General); Work groups. Team work in industry. Quality circles; Job satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/59310/1/59310.pdf; https://ir.uitm.edu.my/id/eprint/59310/

Job satisfaction and organizational commitment are popular topics in the study of work related attitudes among employees. The purpose of this study is to examine the relationship between components of organizational commitment and job satisfaction among employee at Immigration Department of Malaysia. Several theories that were found from lots of journal were discussed to further explain the association between two variables in this study. A total of 91 responses from 110 distributed questionnaires were used for the analysis if this study. Out of three component in organizational commitment, the lowest correlation was seen affective commitment, (r=.293) accordingly. However, both continuance and normative commitment showed a moderate positive relationship with a correlation value (r=.372) and (r=.359) accordingly. The results indicate that job satisfaction is one of the most antecedents of organizational commitment, so job satisfaction positively influences on affective commitment, continuance commitment, and normative commitment. In the future, it is recommended for the future researcher to conduct the study to another location or institutions. It is also much recommended for the future researcher to use mixed method in collecting data as well as use other method or theory in order to provide more information.