Ambience aspects in hotel lobby / Siti Hasleena Bakar

• Main Author: Bakar, Siti Hasleena
• Format: Thesis
• Language: English
• Published: 2021
• Subjects: Hospitality industry. Hotels, clubs, restaurants, etc. Food service
• Online Access: https://ir.uitm.edu.my/id/eprint/55898/1/55898.pdf; https://ir.uitm.edu.my/id/eprint/55898/

Ambience aspects in the design of a hotel lobby plays a vital role in leaving a good impact on guest first impressions towards the hotel and hence leading to ensuring guest’s satisfaction as well as attracting new customers. The tangible ambience aspects such as lighting, colours and materials take...