Co-operative business: It’s ability to meet customer satisfaction / Norudin Mansor and Ahmad Syazli Abd Halim

• Main Authors: Mansor, Norudin, Abd Halim, Ahmad Syazli
• Format: Conference or Workshop Item
• Language: English
• Published: 2004
• Subjects: Small business; Consumer satisfaction; Customer services. Customer relations
• Online Access: https://ir.uitm.edu.my/id/eprint/42608/1/42608.pdf; https://ir.uitm.edu.my/id/eprint/42608/

The primary purpose of this article is to clarify the performance of co-operative business as measured by satisfaction level among the customer towards the services rendered by the co-operative business. Co-operative businesses are always been accepted as one of the platform for the Malaysian to inv...