Difficulties faced by facility management employed in hotel / Syaza Nurafiqa Bolhassan

• Main Author: Bolhassan, Syaza Nurafiqa
• Format: Thesis
• Language: English
• Published: 2020
• Subjects: Organization; Consumer satisfaction; Hospitality industry. Hotels, clubs, restaurants, etc. Food service
• Online Access: https://ir.uitm.edu.my/id/eprint/37086/1/37086.pdf; https://ir.uitm.edu.my/id/eprint/37086/

As the hotel industry was a high demand for accommodation and competition in business, hence the facilities provided in the hotels must meet the customers' satisfaction. Facility management was crucial in the hotel industry, to monitor and organize the hotels' facilities, especially on op...