Foreign students’ satisfaction on visa processing: comparison between public and private universities / Azian Mohamed Kassim...[et al.]

• Main Authors: Mohamed Kassim, Azian, Abdul Ghani, Nadiah Maisarah, Abdul Sukor, Syuhairah, Ahmad, Jasmine
• Format: Conference or Workshop Item
• Language: English
• Published: 2010
• Subjects: Consumer satisfaction; Customer services. Customer relations
• Online Access: http://ir.uitm.edu.my/id/eprint/33916/1/33916.pdf; http://ir.uitm.edu.my/id/eprint/33916/

The focus of this study was to measure the foreign student’s satisfaction on visa processing services rendered by public universities compared to private universities. Ministry of Higher Education aspires to develop Malaysia as a hub for education thus welcoming foreign student is a priority. One im...