The determinants of customer trust and satisfaction towards the online repurchase intention / Frescilla Francis

• Main Author: Francis, Frescilla
• Format: Student Project
• Language: English
• Published: 2015
• Subjects: Consumer behavior. Consumers' preferences. Consumer research. Including consumer profiling; Consumer satisfaction
• Online Access: https://ir.uitm.edu.my/id/eprint/103639/1/103639.pdf; https://ir.uitm.edu.my/id/eprint/103639/

Since the late 1990s, online shopping has taken off as an increasing number of consumers purchase increasingly diversified products on the internet. Given that how to attract and to retain customers is critical to the success of online retailers. The World Wide Web (WWW) has rapidly evolved since it...