Embedded emotional intelligence in customer service's course syllabus / Shakirah Mohd Saad
Government efforts to align education with the demands of national development have always been a defining feature of educational progress and reform in Malaysia. Curricula development that provides education for human resource development to fulfil the nation’s social, economic, and political devel...
Saved in:
Main Author: | Mohd Saad, Shakirah |
---|---|
Format: | Book Section |
Language: | English |
Published: |
Universiti Teknologi MARA, Kedah
2023
|
Subjects: | |
Online Access: | https://ir.uitm.edu.my/id/eprint/100348/1/100348.pdf https://ir.uitm.edu.my/id/eprint/100348/ |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
ODL’S postmortem, students as customer or product? / Shakirah Mohd Saad ... [et al.]
by: Mohd Saad, Shakirah, et al.
Published: (2021) -
Abstract playbook “Little Banker” / Nurul Nazmi Shakirah Zakariah ... [et al.]
by: Zakariah, Nurul Nazmi Shakirah, et al.
Published: (2023) -
Issues on accessibility and equity in the Malaysian higher education : The roles of distance education – an overview / Norhayati Mohd Salleh and Fadilah Yahya
by: Mohd Salleh, Norhayati, et al.
Published: (2011) -
Menangani cabaran ke arah universiti bertaraf dunia : Satu tinjauan / Ab Rahman Kimsin... [et al.]
by: Kimsin, Ab Rahman, et al.
Published: (2004) -
Crisis in accounting education / Nur Fakhzan Marwan
by: Marwan, Nur Fakhzan
Published: (2002)