Embedded emotional intelligence in customer service's course syllabus / Shakirah Mohd Saad
Government efforts to align education with the demands of national development have always been a defining feature of educational progress and reform in Malaysia. Curricula development that provides education for human resource development to fulfil the nation’s social, economic, and political devel...
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| Format: | Book Section |
| Language: | English |
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Universiti Teknologi MARA, Kedah
2023
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| Online Access: | https://ir.uitm.edu.my/id/eprint/100348/1/100348.pdf https://ir.uitm.edu.my/id/eprint/100348/ |
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