Cover Image

Clients' perception towards JAKIM service quality in Halal certification

The aim of this study is to examine the level service quality from the perspective of food manufacturers. Malaysia is gearing towards becoming a major player in the world Halal market. Its Halal certification is under the jurisdiction of the Department of Islamic Development Malaysia (JAKIM). The pr...

Full description

Saved in:
Bibliographic Details
Main Authors: Baizuri Badruldin,, Zainalabidin Mohamed,, Juwaidah Sharifuddin,, Golnaz Rezai,, Amin Mahir Abdullah,, Ismail Abd Latif,, Mohd. Ghazali Mohayidin,
Format: Article
Published: Emerald Group Publishing Limited 2012
Subjects:
HG Finance
Online Access:http://library.oum.edu.my/repository/948/
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:The aim of this study is to examine the level service quality from the perspective of food manufacturers. Malaysia is gearing towards becoming a major player in the world Halal market. Its Halal certification is under the jurisdiction of the Department of Islamic Development Malaysia (JAKIM). The process of awarding Halal certificates involves not only an official site inspection of production plants but also the examination on the Halal status of raw materials. In 2007, JAKIM only approved 75 percent of the total number of applications for Halal certification. (Abstract by authors)

Similar Items