e-Hailing from Service Quality Perspective: A Malaysian Based Study

On-demand vehicle acquisition with a driver on internet-based platform (e-hailing) has become one of the standard transport modes nowadays. Accordingly, different stakeholders have shown high interest in this concept, including the research community; thus, several types of research have been carrie...

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Bibliographic Details
Main Authors: Mohamed Razi, Mohamed Jalaldeen, Mohd Tamrin, Mohd Izzuddin, Mohd Nor, Rizal
Format: Conference or Workshop Item
Language:English
English
Published: IEEE 2021
Subjects:
Online Access:http://irep.iium.edu.my/92367/1/92367_e-Hailing%20from%20Service%20Quality%20Perspective.pdf
http://irep.iium.edu.my/92367/7/92367_E-Hailing%20from%20Service%20Quality%20Perspective_Scopus.pdf
http://irep.iium.edu.my/92367/
https://www.computer.org/csdl/proceedings-article/icsecs-icocsim/2021/140700a530/1wYlBwgh4nC
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