Guest Satisfaction and Revisit Intention of Muslim Friendly Hotels in Malaysia
The hotel industry has remained one of the most competitive industries in the 21st century, and there is a great deal of study being done on guest satisfaction and the consequent effects it has on guest loyalty and financial performance. Many studies have demonstrated that hoteliers that have more...
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| Main Authors: | , , , |
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| 格式: | Article |
| 语言: | English |
| 出版: |
2018
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| 主题: | |
| 在线阅读: | http://eprints.unisza.edu.my/6103/1/FH02-FSSG-18-20492.pdf http://eprints.unisza.edu.my/6103/ |
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