Establishing the measurement variables of the chinese hotel guest experience in Malaysia

The growth of the world's tourism industry has developed the hotel industry, and the continuous growth of Chinese outbound tourists has brought opportunities to the Malaysian hotel industry. However, attracting more Chinese outbound tourists to hotels and retaining customers has become a proble...

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Bibliographic Details
Main Authors: Chao, Han, Rashid, Basri
Format: Article
Language:English
Published: Primrose Hall Publishing Group 2020
Subjects:
Online Access:http://repo.uum.edu.my/27769/1/IJICC%2011%2011%202020%2026%2042.pdf
http://repo.uum.edu.my/27769/
https://www.ijicc.net/index.php/ijicc-editions/2020/164-vol-11-iss-11
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