Guest Satisfaction and Revisit Intention of Muslim Friendly Hotels in Malaysia

The hotel industry has remained one of the most competitive industries in the 21st century, and there is a great deal of study being done on guest satisfaction and the consequent effects it has on guest loyalty and financial performance. Many studies have demonstrated that hoteliers that have more...

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Bibliographic Details
Main Authors: Ahmad Puad, Mat Som, Yendo, Afgani @ Eusoff, Yahaya, Ibrahim, Wan Abd Aziz, Wan Mohd Amin
Format: Article
Language:English
Published: 2018
Subjects:
Online Access:http://eprints.unisza.edu.my/6103/1/FH02-FSSG-18-20492.pdf
http://eprints.unisza.edu.my/6103/
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