Guest Satisfaction and Revisit Intention of Muslim Friendly Hotels in Malaysia
The hotel industry has been one of the most competitive industries in the 21st century,and there is a great deal of research being done on guest satisfaction and consequent effects it has on guest loyalty and financial performance.Many studies have demonstrated that hoteliers that have more satisfie...
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| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2017
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| Subjects: | |
| Online Access: | http://eprints.unisza.edu.my/1332/1/FH03-FSSG-17-11938.pdf http://eprints.unisza.edu.my/1332/ |
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