Guest Satisfaction and Revisit Intention of Muslim Friendly Hotels in Malaysia
The hotel industry has remained one of the most competitive industries in the 21st century, and there is a great deal of study being done on guest satisfaction and the consequent effects it has on guest loyalty and financial performance. Many studies have demonstrated that hoteliers that have more...
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格式: | Article |
語言: | English |
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2018
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在線閱讀: | http://eprints.unisza.edu.my/6103/1/FH02-FSSG-18-20492.pdf http://eprints.unisza.edu.my/6103/ |
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