Guest Satisfaction and Revisit Intention of Muslim Friendly Hotels in Malaysia
The hotel industry has remained one of the most competitive industries in the 21st century, and there is a great deal of study being done on guest satisfaction and the consequent effects it has on guest loyalty and financial performance. Many studies have demonstrated that hoteliers that have more...
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主要な著者: | , , , |
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フォーマット: | 論文 |
言語: | English |
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2018
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オンライン・アクセス: | http://eprints.unisza.edu.my/6103/1/FH02-FSSG-18-20492.pdf http://eprints.unisza.edu.my/6103/ |
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