Relationship Between e-Commerce Service Quality, Satisfaction, Trust, and Customer Loyalty in the Hotel Industry in the East Coast of Peninsular Malaysia

• المؤلفون الرئيسيون: Nor Azman, Mat Ali @ Salim, Mahadzirah, Mohamad, Wan Zulqurnain, Wan Ismail
• التنسيق: Conference or Workshop Item
• منشور في: 2014
• الموضوعات: HD28 Management. Industrial Management; HF Commerce
• الوصول للمادة أونلاين: http://eprints.unisza.edu.my/385/