TQM and Competitive Advantage: A Review and Research Agenda
The purpose of this paper is to develop a conceptual model that can be used in supporting the association between the many facets of total quality management (TQM) practices and its impact on competitive advantage. The theories of TQM and competitive advantage serve as the theoretical foundation...
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Society for Alliance, Fidelity & Advancement
2009
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my-inti-eprints.2122016-04-29T06:41:12Z http://eprints.intimal.edu.my/212/ TQM and Competitive Advantage: A Review and Research Agenda Chong, Sze Thiam Ooi, Keng Boon Chong, Alain Yee Loong Tan, Boon In HD61 Risk Management The purpose of this paper is to develop a conceptual model that can be used in supporting the association between the many facets of total quality management (TQM) practices and its impact on competitive advantage. The theories of TQM and competitive advantage serve as the theoretical foundation to build up the conceptual model. This proposed conceptual framework could provide valuable knowledge to top management in the organizations to improve their quality management practices and subsequently achieving competitive advantage. Society for Alliance, Fidelity & Advancement 2009 Article PeerReviewed text en http://eprints.intimal.edu.my/212/1/13.pdf Chong, Sze Thiam and Ooi, Keng Boon and Chong, Alain Yee Loong and Tan, Boon In (2009) TQM and Competitive Advantage: A Review and Research Agenda. International Journal of Business and Management Science, 2 (2). pp. 193-206. ISSN 1985-692X |
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HD61 Risk Management Chong, Sze Thiam Ooi, Keng Boon Chong, Alain Yee Loong Tan, Boon In TQM and Competitive Advantage: A Review and Research Agenda |
| description |
The purpose of this paper is to develop a conceptual model that can be
used in supporting the association between the many facets of total quality
management (TQM) practices and its impact on competitive advantage. The
theories of TQM and competitive advantage serve as the theoretical foundation to
build up the conceptual model. This proposed conceptual framework could
provide valuable knowledge to top management in the organizations to improve
their quality management practices and subsequently achieving competitive
advantage. |
| format |
Article |
| author |
Chong, Sze Thiam Ooi, Keng Boon Chong, Alain Yee Loong Tan, Boon In |
| author_facet |
Chong, Sze Thiam Ooi, Keng Boon Chong, Alain Yee Loong Tan, Boon In |
| author_sort |
Chong, Sze Thiam |
| title |
TQM and Competitive Advantage: A Review and
Research Agenda |
| title_short |
TQM and Competitive Advantage: A Review and
Research Agenda |
| title_full |
TQM and Competitive Advantage: A Review and
Research Agenda |
| title_fullStr |
TQM and Competitive Advantage: A Review and
Research Agenda |
| title_full_unstemmed |
TQM and Competitive Advantage: A Review and
Research Agenda |
| title_sort |
tqm and competitive advantage: a review and
research agenda |
| publisher |
Society for Alliance, Fidelity & Advancement |
| publishDate |
2009 |
| url |
http://eprints.intimal.edu.my/212/1/13.pdf http://eprints.intimal.edu.my/212/ |
| _version_ |
1644541149536321536 |
| score |
13.160551 |