Customer Satisfaction in Mediation the Influence of Service Quality and Customer Loyalty
This study attempts to analyze the effect of service quality on customer satisfaction and its implications for customer loyalty. The research approach is correlational. The data is obtained by using a survey method to customers who have been customers for at least one year with a total of 168 people...
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Main Authors: | , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2023
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Online Access: | http://ur.aeu.edu.my/1198/1/Customer%20Satisfaction%20in%20Mediation%20The%20Influence%20of%20Service%20Quality%20and%20Customer%20Loyalty.pdf http://ur.aeu.edu.my/1198/ |
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