Critical success factors of total quality management practices using Pareto analysis
In Industry 4.0, the concept of total quality management (TQM) has gained more importance because the survival of the organisation depends on better quality management. The objective of this study is to identify TQM critical success factors (CSFs). To achieve this purpose the empirical articles from...
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| Format: | Article |
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Inderscience Publishers
2022
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| Online Access: | http://scholars.utp.edu.my/id/eprint/37624/ https://www.scopus.com/inward/record.uri?eid=2-s2.0-85153528304&doi=10.1504%2fIJPQM.2022.124704&partnerID=40&md5=7c853f097b5a1f9ad2db68e0f11cf037 |
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