Critical review of total quality management
This paper presents a critical review of total quality management (TQM) and the various concepts surrounding it. It starts by reviewing and discussing issues surrounding quality, including its definition, the historical origins of TQM, and the developments that have resulted in the importance that h...
Saved in:
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
Faculty of Mechanical Engineering
1999
|
Subjects: | |
Online Access: | http://eprints.utm.my/id/eprint/8323/1/ShariMohdYusof1999_CriticalReviewOfTotalQualityManagement.PDF http://eprints.utm.my/id/eprint/8323/ http://portal.psz.utm.my/psz/index.php?option=com_content&task=view&id=128&Itemid=305&PHPSESSID=81b664e998055f65b4ccff8f61bf7cb2 |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|