Hospitality language as a professional skill

• Main Authors: Blue, George M., Harun, Minah
• Format: Article
• Language: English
• Published: Elsevier Science Ltd. 2003
• Subjects: PE English
• Online Access: http://repo.uum.edu.my/4611/1/Hos.pdf; http://repo.uum.edu.my/4611/; http://www.elsevier.com/locate/esp

International travel is a rapidly growing activity entailing cross-cultural communication between hosts and guests from different linguistic backgrounds. There is therefore a growing worldwide need for front-line staff(as hosts) in the hospitality industry who are able to communicate effectively wit...