Hospitality language as a professional skill

International travel is a rapidly growing activity entailing cross-cultural communication between hosts and guests from different linguistic backgrounds. There is therefore a growing worldwide need for front-line staff(as hosts) in the hospitality industry who are able to communicate effectively wit...

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Bibliographic Details
Main Authors: Blue, George M., Harun, Minah
Format: Article
Language:English
Published: Elsevier Science Ltd. 2003
Subjects:
Online Access:http://repo.uum.edu.my/4611/1/Hos.pdf
http://repo.uum.edu.my/4611/
http://www.elsevier.com/locate/esp
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