A radical - transformational change through leadership

• Main Authors: Ahmad, Hartini, Francis, Arthur
• 格式: Article
• 语言: English
• 出版: Universiti Utara Malaysia 2005
• 主题: HD28 Management. Industrial Management
• 在线阅读: http://repo.uum.edu.my/2926/1/mmj9123.pdf; http://repo.uum.edu.my/2926/; http://mmj.uum.edu.my/

This paper is concerned with leadership practies in a radical process change, namely, business process reengineering (BPR). The paper looks at the higher education context, which has succesfully implemented BPR in their key processes. The results were taken from three in-depth case studies using the...